Privacy Policy

Last Updated on: January 18th, 2024

Charney Commercial Sales, Inc. (collectively “Company,” “we,” or “us”) is committed to protecting you and your company’s privacy and takes measures to ensure the security of all personal information. Charney Commercial Sales, Inc. protects your company information from loss, destruction, falsification, manipulation and unauthorized access or unauthorized disclosure. Charney Commercial Sales, Inc. may use your company information to contact you about a Charney Commercial Sales, Inc. offer in support of your business needs, or to conduct online surveys to better understand customer needs and profiles. Charney Commercial Sales, Inc. will respect your decision if you choose to opt out of providing us information used to support our customer relationship efforts.

This policy applies to information that we collect:

Through our Websites or our affiliated or related entities’ Websites (collectively “Website”): www.charneycommercialsales.com. In email, text, chat, and other electronic messages between you and the Website.
When you interact with our advertising and applications on/through third-party websites and services (if those applications or advertising include links to this policy).

Please read this policy carefully to understand our policies regarding our collection, treatment, and use of your information. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using the Website, you accept and agree to be bound and abide by this Privacy Policy and Terms of Use. You should periodically review this privacy policy because it may change from time to time. By continuing to use the Website, you agree to be bound by such changes.

Information we may collect about you

We collect several types of information from and about users of our Website, including information:

That personally identifies you in particular, or that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”), such as name, mailing address, email address, telephone number, employer, and job title. Personal information also includes sensitive personal information but does not include publicly available information from government records or de-identified or aggregated consumer information.
That is about you but (individually) does not identify you.
About your internet connection, the equipment you use to access our Website, and usage details (such as the pages of the Website you visit, the time of your visit, and the time spent on those pages).

How we collect information

We collect this information:

Directly from you (for example, from forms you complete or products and services that you purchase).
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information you provide to us

The information you provide to us may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service(s), posting material, or requesting further services (including information supplied on lead generation forms found on our Website). We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys that we may ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may also be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

You may also provide information to be published or displayed (“posted”) on public areas of the Website or transmitted to other users of the Website or third parties (“user contributions”). Your user contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users using the Website with whom you may choose to share your user contributions. Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorized persons.

Information we collect through automatic data collection technologies

As you navigate and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data (including the site you access the Website from), location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your device (including any mobile device), computer, and internet connection, including model, brand, device date, IP address, operating system, mobile network, and browser type.

We may also use technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically includes Personal Information. It helps us improve our Website and deliver a better, more personalized service to you by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Advertising and marketing pixels. We use advertising and marketing pixels for remarketing and conversion tracking purposes. The specific pixels and/or tags that we may use include but are not necessarily limited to: Meta Ads Pixel, Google Ads Tag, TikTok Pixel, Customer.io Pixel, and Pinterest Tags.
Google Analytics. We use Google Analytics to optimize our Website based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online, please visit:
google.com/policies/privacy/partners. Additional information regarding online advertising is available at:
https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.To learn more about targeted advertising and the choices available to you, visit Webchoices: Digital Advertising Alliance’s Consumer Choice Tool for Web US.

We will not retain your personal information or sensitive personal information for longer than is reasonably necessary for each disclosed collection and use purpose.

Third party use of cookies and other tracking technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you could contact the responsible provider directly.

How we use your information

We use information that we collect about you or that you provide to us, including personal information:

We use information that we collect about you or that you provide to us, including personal information:
To improve our products and Services, develop new products and Services, and conduct research.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To provide you with recommended products or services.
To connect you with third-party commercial brands and suppliers, with your consent.
To allow you to participate in interactive features on the Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of your information.

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We also may disclose granular, personal information we collect or you provide:

To our subsidiaries, affiliates, and related companies, including but not limited to Charney Commercial Sales, Inc. & CCS Equipment.
To our contractors, service providers, and other third parties we use to support our business, including payment processors, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Charney Commercial Sales, Inc.’ assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Charney Commercial Sales, Inc. about our Website users is among the assets transferred.
To third parties to market their products or services to you (or to help us market our product and services to you) if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for these purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Charney Commercial Sales, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices about how we use and disclose your information.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
Third-party advertising. We use remarketing services to advertise on third-party websites to you after you have visited our Website. We and our third-party vendors use cookies (either alone or in conjunction with web beacons or other tracking technologies) to collect information about you to inform, optimize, and serve ads based on your past visits to our Website. This collected information may be associated with your personal information and may also be about your online activities over time and across different websites and other online services.
Promotional offers from Charney Commercial Sales, Inc.. If you do not wish to have your information used by Charney Commercial Sales, Inc. to promote our own or third parties’ products or services, you can opt-out by emailing: info@charneycommercialsales.com. If we have sent you a promotional email, you may send us a return email, asking to be omitted from future email distributions. This opt-out does not apply to information provided to Charney Commercial Sales, Inc. as a result of a product purchase, warranty registration, product service experience, or other transactions.
Targeted advertising. We may also disclose your personal information to third parties to market their products and services to you. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertiser’s target-audiences preferences, you can opt-out by emailing: info@charneycommercialsales.com. For this opt-out to function, you must have your browser set to accept all browser cookies.
Payment processing. We do not store your payment card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. If you have any questions about an advertisement or other targeted content, including how to opt-out of receiving targeted advertising from these vendors, you should contact the responsible provider directly.

Our policy on “do not track” signals.

You may be able to configure your device or browser to automatically communicate your preference to opt out of the sale and transfer of your personal information. We will recognize signals communicated to us that are in a commonly used and recognized format, and we will apply your preferences to your browser or device. If you have an account with us and are logged into your account when we receive your “do not track” signal, we will apply your preference to your account settings.

Exercising your rights

The information you provide us, along with information about your order, may be combined with other personally identifiable information available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please contact us using the contact information listed below. To exercise your rights described in this privacy policy, you may submit a request to us by:

Contacting us online at: www.charneycommercialsales.com/contact/
Emailing us at info@charneycommercialsales.com
Calling us at 616.827.6400
Mailing us at: 1148 28 th St SW Suite B Wyoming, MI 49509

Security

Our secure server software (SSL) is the industry standard and is among the best security software available for secure commerce transactions. We encrypt all of your personal information including credit card number, name and address so that it cannot be read while traveling through the internet.

Email Notifications

Charney Commercial Sales, Inc. will use email to respond to you about questions or changes regarding your order and shipping, as well as notify you about special offers and promotions. We may also occasionally email you with regard to important functionality changes at our site. If you would rather not receive notifications of special offers and promotions, you may unsubscribe by contacting us using the contact information below.

Unsubscribe and Change Information

You may unsubscribe, eliminate duplicate mailings or update your name/address information by the following methods.

Email: info@charneycommercialsales.com
Phone: 616.827.6400
Mail: 1148 28 th St SW Suite B Wyoming, MI 4950

Cookies and related technologies

Charney Commercial Sales, Inc. uses tracking technology (“cookies”) on its website, including a unique Charney Commercial Sales, Inc. user ID to help us recognize and monitor usage and web traffic. By visiting our website, you agree to the use of cookies in your browser and HTML-based emails.

Session Cookies

The website uses “session cookies”, which improve user experience by storing certain information from your current visit on your device. This enables us to remember your login session so you can move easily within the website. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Charney Commercial Sales, Inc. log-in information after a certain period of time has elapsed.

Performance and Affiliate Marketing Cookies

Advertising partners and analytics companies may also put cookies on your device. Charney Commercial Sales, Inc. uses other third-party performance and re-marketing cookies, and further information on those third-party cookies can be obtained by contacting us. Charney Commercial Sales, Inc. may also use related technologies including web beacons, bugs, pixels, and software tokens in order to facilitate your use of the website.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser settings to block them or to notify you each time a cookie is set. However, by blocking or deleting cookies you may not be able to take full advantage of our website’s features. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and this may affect your ability to view images in other emails that you receive.

Children under the age of 18

Our Website is not intended for children under the age of 18. No one under the age of 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information this Website or through any of its features, register on the Website, make any purchases through the Website, use any interactive or public comment features on the Website, or provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@charneycommercialsales.com

Changes to the Privacy Policy

We will post any changes that we make to our Privacy Policy on this page. If we make material changes on how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through notice on the Services homepage. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up to date active and deliverable email address for you and for periodically visiting our Services, Privacy Policy, Terms of Use, and Terms of Sale to check for any changes. Changes to the Privacy Policy, Terms of Use, and Terms of Sale are effective upon posting to the Website.

Comments and concerns

All questions or comments about this privacy and our privacy practices should be directed to: info@charneycommercialsales.com or 616.827.6400. You may also contact us online using our contact form.